posted on: Nov 16 2016
Cirrus ABS is looking for an Account Manager to provide client
guidance with our industry-leading local marketing platform – MarketSnare. This
person should be experienced in developing digital strategies, identifying
growth opportunities for clients, and have a superb understanding of digital
marketing trends. This individual should possess excellent verbal and written
communication skills as well as the ability to lead clients through the results
and analysis of their program performance all while becoming an expert on our
MarketSnare platform.
Responsibilities
- Focus on maintaining exceptional customer
service and operational excellence
- Act as a point of contact for clients on digital
matters and build strong relationships through frequent contact
- Address client queries and issues promptly and
effectively
- Become an expert on the MarketSnare platform
- Identify value-creation opportunities for
clients
- Increase and assist in the adoption and growth
of programs assigned to you
- Assist clients in optimizing their web content
and digital strategies, while considering their specific needs
- Report web performance metrics and analyze
digital campaign success
- Assess potential new clients and expand revenue
growth opportunities with existing clients
- Work closely with our sales team efforts and
assist in proposal writing
- Identify customer satisfaction issues and
enhancements through surveying and benchmarks
- Stay up to date with current digital technology
trends
Desired Skills &
Experience
- Proven work experience as a digital account
manager
- Ability to manage multiple enterprise level
business customers simultaneously
- Social media, web development, search and mobile
marketing experience
- Excellent verbal and written communication
skills
- Strong client relationship skills
- Strong research and analytical skills
- Sense of pride and ownership in your performance
- Working knowledge of Google Analytics
- An understanding of SEO, SEM, and PPC
- Proficiency in MS Office
- Experience with Facebook, LinkedIN, YouTube,
Twitter, Yext, or prior agency systems a plus
To apply candidates should email cover letter and resume to
humanresources@cirrusabs.com