Customer Support

Augmenting, Automating & Streamlining Typical Customer Support Tasks

Our customer support professionals offer everything from web training to application support to Help Desk manning and other services. Call on us when you need us. We can put our team to work supporting you directly or helping you support your clients.

You’ll find our people adept at using technology to automate and streamline typical customer support tasks. We can, for instance …

  • lay down a knowledge base of known issues and their resolutions, thus paving the way for you to improve the cost-efficiency of your support operations,
  • help you implement customer relationship management tools, and
  • develop a suite of support solutions that includes proactive, self-support, and assisted-support approaches.

As part of our customer support help we also provide …

  • support planning assistance,
  • guidance in the proper use of a product, and
  • technology installation, maintenance, troubleshooting, and upgrading.

Rest assured, the help we provide is never intended to supplant your own team members. What we offer are additional skill sets to fill any gaps in your capabilities or give your people an extra hand. However long you retain our services, our customer support professionals will work harmoniously with your team to deliver the results you need.

For details on all of our marketing and technology solutions, please explore our website. Then contact Cirrus ABS. We’d love to sit down with you and discuss what roles we might play in helping fulfill your business objectives.