Providing a key customer-service function, this application lets you offload customer inquiries to your website. It serves, in essence, as a 24/7 customer-service representative, answering questions with no need of live staff intervention. Over time, the FAQ knowledge base helps identify areas of repeated or continual concern—about your site, your products, or your services—and gives you a leg up on addressing them.
Every FAQ has a fully editable answer area, where you can embed videos and post images, documents, links, or anything else necessary to properly explain the subject of inquiry.
Every FAQ you put on your page automatically generates a Permalink. This is great news for your search engine visibility, because it gives each FAQ topic a dedicated page with its own custom URL.
Our SEO Tools are available for every FAQ.